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Lufthansa opens new Senator Lounge at Dubai Airport


Lufthansa officially unveiled its Senator Lounge at Dubai International Airport, Terminal 1. After extensive construction works, the new Senator Lounge replaces the previous venue, which was a combined Business and Senator lounge. Visitors of the new lounge enjoy exclusive space to relax and work in the completely redesigned venue.

Upon officially opening the lounge, Peter Pollak, Lufthansa’s General Manager UAE and Director Gulf, Afghanistan & Iraq said: “I am very happy to open this wonderful Senator Lounge, which is the first lounge to come in our new design. Just like our customers, we waited eagerly for this day.” J├╝rgen Marske, Lufthansa’s Director Airport Services and Ground Operations for Southeast Europe, Africa & Middle East added: “We would have liked to double our surface space here, in order to accommodate Business Class travelers, too. However, as no space became available, we decided to make this a Senator Lounge, exclusively for First Class passengers, as well as Senator and HON Circle members.”

Lufthansa customers traveling on a Business Class ticket are invited to spend their time before departure at the airport operated “Marhaba” lounge, located just opposite the new Lufthansa Senator lounge between the gates 123 and 125. Access to the Senator lounge is reserved for First Class customers traveling on Lufthansa, SWISS and Austrian Airlines, or on Star Alliance partner airlines. HON Circle or Senator Status members of one of the Lufthansa Group airlines and Star Alliance Gold card holders will also have access.

“The new Senator lounge at Dubai Airport provides our premium guests with ideal conditions for a relaxed stay before their departure,” said Nils Ecke, Lufthansa Vice President Product Management Airport- & Passenger Services.

He added: “Dubai is now in good company of around 60 premium Lufthansa Lounges globally. In designing the new Dubai facility, we have focused on the needs of our customers.”

The design and the services provided are reflective of the highest standards of quality and of Lufthansa’s consistent commitment to superior customer service. Reclining chairs in the relax area as well as comfortable armchairs and leather couches in the calm comfort zone offer the opportunity to sit back and relax or enjoy a wide range of newspapers and magazines. In the bistro area, a selection of hot meals and cold snacks is served for dinner and a rich breakfast buffet is offered in the mornings. A selection of drinks and small snacks is available at any time.

For guests preparing for an important meeting or working on their e-mails, laptop work places and free wireless internet access is on hand. Furthermore, there are lockers at the reception where visitors can store their luggage during their stay.

The new Senator Lounge encompasses an area of 270 m2 and offers seating for 68 guests. It is located at Gate 126 and is open daily from 07.00pm until 9:00/10:00am.

Lufthansa lounges worldwide

The Lufthansa lounge world comprises around 60 lounges, worldwide, with a total floor space of over 28,000 square meters. Depending on their booking class and their customer status, Lufthansa passengers can spend time prior to their flight, or after arrival in four different lounge types – First Class, Senator and Business Class lounges or the unique Welcome Lounge in Frankfurt.

The Welcome Lounge has been designed to meet the special needs of Lufthansa passengers arriving on long-haul flights and can be used by First and Business Class passengers and status customers including HON Circle members, Senators and Frequent Travellers. With an area of about 1,200 square meters, visitors find all the amenities to freshen up after an intercontinental flight and prepare for the day ahead.

Lufthansa customers traveling on a Business Class ticket or with a Miles and More Frequent Traveller status enjoy access to Lufthansa’s Business Lounges. Lufthansa Senators enjoy the additional right to use to Lufthansa’s Senator Lounges. Lufthansa’s HON Circle members enjoy access to all Lufthansa Lounges, including Lufthansa First Class and the exclusive First Class Terminal in Frankfurt.

Together with more than 970 lounges of Star Alliance partners, Lufthansa premium customers have access to the largest airport lounge network in the world. To further expand and enhance that offer, since 2006 Lufthansa is investing around Eur150m up to 2015 in the construction of new lounges and lounge refurbishments.

At the Lufthansa gateways in Frankfurt and Munich travelers from the UAE find lean onward connections to 211 destinations in 84 countries. On top, passengers from UAE also benefit from the extensive networks of Lufthansa Group’s affiliates such as Austrian Airlines, British Midland International, Brussels Airlines and Swiss International Air Lines.

On May 2, 2011, and for the second straight year, Lufthansa was named “best European airline serving the Middle East” in the Business Traveller Middle East Awards. Recently, readers of the Business Traveller Deutschland magazine ranked Lufthansa in top place in two categories in 2010. In a magazine poll of around 2,000 readers, Lufthansa clinched the best marks for superb service from a majority of the respondents, placing the airline twice at the top of the scorecard. Besides winning in the “Best Business Class on German and European Routes”, the biggest German carrier left the competition trailing in the voting for the “Best Airline Website for Business Travellers” category.